We know it's very important to have all the information clear and feel that everything is under control before and during your stay. That's why we've prepared this "Frequently Asked Questions" section, where you'll find answers to the most common questions about our apartments, the booking process, available services, and stay conditions. Our goal is to provide you with all the information you need so you can plan your trip with peace of mind and enjoy a comfortable experience from the very beginning.

What are the check-in and check-out times?
Check-in is from 4:00 PM, while check-out must be completed before 11:00 AM. If you need an early check-in or a late check-out, you can contact us beforehand, and we'll do our best to accommodate you, subject to availability.

How can I make a reservation?
You can make your reservation directly through our website by following the online booking process. You'll just need to select your stay dates, the number of people traveling, the available apartment, and complete your information.

What payment methods do you accept?
We accept various secure payment methods during the online booking process, such as credit card and bank transfer. Cash payments are not accepted.

Can I cancel or modify a reservation?
Cancellation and modification policies depend on the rate selected when booking. We recommend reviewing the cancellation policy before confirming your reservation. If you need to make any changes, please contact us.

Are the apartments fully equipped?
Yes, all our apartments are equipped with everything you need for a comfortable stay, including a fully equipped kitchen, private bathroom, linens, towels, and internet access.

Are pets allowed?
Pets are not allowed in our apartments. This policy allows us to guarantee maximum cleanliness, comfort, and well-being for all our guests. We appreciate your understanding and recommend you consider this before making your reservation.

Is there a cleaning service during my stay?
We do not offer daily cleaning service during your stay. The apartments are delivered fully cleaned and ready for your arrival, with linens and towels included. This measure allows us to guarantee the privacy of our guests and maintain more sustainable operations.

How can I contact you if I have any questions before or during my stay?
You can contact us by email at "reservas@apartamentoslasciencias.es" or by calling / WhatsApp +34 628 569 599. Our team will be happy to assist you before and during your stay.

If you would like to see visual information about our apartments, you can consult the available materials, such as our information PDF or the apartment access videos. These provide a more complete overview of the location, access, facilities, and services we offer. Below you will find the different links (click on the title):

PDF "A through S"  -------  PDF "T-U-V"  -------  PDF "X-Y-Z"